FAQ

Common Questions

Frequently Asked Questions


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  • What do you charge?

    We charge a flat rate pricing per job plus materials. Our minimum job fee is $140 and usually covers a small job. For example picture hanging, furnace filter replacement, smoke detector replacement, replacing a piece of weatherstripping. 

  • When are you available?

    Most work can be scheduled and completed within a week depending on availability.

  • Do you do full renovations?

    We don't offer renovation services. Most of our jobs are small. We focus on jobs that fall into common household repairs and or maintenance jobs. 

  • Are you insured?

    Yes, we carry general liability insurance to protect us and you. 

  • Who supplies the tools?

    We come prepared with all the necessary tools for the job. Rare occurrences may require renting a tool which would be noted and included in the estimate.

  • Who supplies the materials?

    It depends. For example: If you already purchased a light fixture or a new kitchen tap, or have paint then we use that. For repairs, we can advise you to pick up what's needed or we pick it up and add it to the invoice.  

  • What kind of payment do you accept?

    We accept E-transfer, Debit/Interac, and Visa, Mastercard. 

  • Do you offer payment terms?

    No. We require full payment upon completion of the project. Project completion refers to the point at which you receive the invoice.  

  • Do you charge tax?

    Yes, we are a registered business with the CRA. All invoices will be subject to GST.

  • Do you provide invoices?

    Yes, we believe a paper trail is a way to protect us both. We aren't interested in "under the table" jobs.

  • Can I add on extra work?

    This depends a lot on our schedule. If we have time to add extra work above our original reason to be at your home we will. If we cannot complete the extra work that day we will schedule you for the next available opening. 

  • Do you work evenings or weekends?

    Our normal business hours are M-F 9-5. If our schedule permits we can offer evening or Saturday appointments if needed. 


  • Do you offer free estimates?

    Yes. In most cases we can get an estimate prepared from a conversation and maybe a couple of pictures. If you have multiple small or medium projects, a site visit may be needed. If a site visit is necessary we charge our minimum trip fee. The trip fee is then credited back to the invoice for completed work.


  • How long to get an estimate?

    We try to have all estimates completed within 48 hours. 

  • Do you offer warranty?

    Yes. We offer a 1-year labor warranty against workmanship defects.

If you have more questions you can contact us below.

Contact Us

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